Partial Payment for Cash on Delivery (COD)

At Wing-it, we want every order to reach the right customer smoothly and without delays. To ensure genuine confirmations and reliable deliveries, Cash on Delivery orders require a small partial advance of ₹99.

This is not an extra fee. The ₹99 is adjusted against your total order value, and you simply pay the remaining balance when your order arrives.

 

Why a Partial Advance is Required

1. Order Confirmation
The advance helps us confirm that the order has been placed with genuine intent, allowing us to process and dispatch quickly.

2. Reliable Delivery
It helps us minimise last-minute cancellations and ensures our delivery partners can serve customers efficiently.

3. Fair Pricing for All Customers
By reducing refused deliveries and return shipping losses, we can maintain honest and competitive pricing across our products.

 

How It Works

1. Choose Your Products
Browse and add your desired items to the cart.

2. Select Cash on Delivery at Checkout
When you choose COD, you will be prompted to pay a ₹99 partial advance.

3. Pay ₹99 to Confirm Your Order
This amount is deducted from your total order value.

4. Order Processing & Shipping
Once the advance is paid, your order is confirmed and prepared for dispatch.

5. Pay the Balance on Delivery
At delivery, you simply pay the remaining amount to the courier partner.

 

Important Points to Note

• The ₹99 advance is adjusted against your total order value. It is not an additional charge.

• If a COD order is refused, cancelled after shipping, or not accepted at delivery, the ₹99 advance becomes non-refundable.

• If we are unable to fulfill your order (for example, due to stock issues), the ₹99 will be fully refunded.

• If you receive a damaged or incorrect product, our support team will assist you with a replacement or refund as per our return policy.

 

Frequently Asked Questions

Is the ₹99 an extra fee?

No. It is simply a partial advance that is deducted from your total order value.

Why is a partial advance needed for COD?

It helps confirm genuine orders and ensures smoother, faster delivery for all customers.

When do I pay the remaining amount?

You pay the balance in cash to the delivery partner when your order arrives.

Is the ₹99 refundable?

• It is non-refundable if a COD order is refused or not accepted at delivery.
• It is refundable if we cannot ship your order or if a verified return is processed as per policy.

What if I receive a damaged or incorrect product?

Please contact our support team within 24–48 hours of delivery. We will verify the issue and arrange a replacement or refund.

Will I receive confirmation after paying?

Yes. You will receive an order confirmation via email or SMS once the partial payment is successful.

 

Need Help?

If you have any questions, our support team is always here to help.

📩 Email: hello@wingithair.com

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